Customer Service
Shipping & Delivery
We offer multiple shipping options:
- FREE shipping on orders over $200.00 (Grand Total)
- USPS Priority
- FedEx 2 Day (2 business days)
- FedEx Overnight
- FedEx Overnight – Signature Required
- FedEx Saturday Delivery (for orders placed on Fridays before noon PST that require next-day delivery)
Orders that are placed, paid, and processed before 12 noon PST typically ship the same business day. Orders placed, paid, and processed after 12 noon PST, on weekends, or holidays will ship the following business day.
Privacy & Security
When you submit an order online, your information is protected by 256-bit SSL (Secure Socket Layer) encryption on our secure server.
At 2xWell™, we take your privacy seriously and comply with all federal and state privacy laws to ensure your information is completely secure and confidential.
We will not release your personal or order information to anyone, nor will we use your information for any purpose other than filling your order(s).
Returns & Replacements
Due to regulations regarding the sale of our products, returns are prohibite
However, if your order is shipped incorrectly, or if the items you receive are not the items ordered, please contact us by email at [email protected]
.We will issue a replacement of your original order.
Ordering
You may place orders from 2xWell™ 24 hours a day, 7 days a week through our secure website.
After your order is submitted, approved, and payment is received, it will be filled, properly packaged, and shipped via a reputable delivery service such as USPS or FedEx. We will contact you with tracking details once your order has shipped.
Payment, Pricing & Promotions
We accept all major credit cards.
We offer:
Individual pricing
Wholesale bulk pricing (see product pages for quantity discounts)
For large bulk orders, please contact us via [email protected]
to request special pricing.
Viewing Orders
During checkout, you can choose to:
- Register (recommended)
- Check out as a guest
Registration Benefits:
View order status
Update account information
Access past orders
Faster checkout for future orders
Contact Us
If you have any questions, concerns, or require more information, our team at 2xWell™ is here to help.
Email:
We typically respond within 1–2 business days.